Privacy Policy

Last updated September 14, 2026

Welcome to NeuraApp.org ("NeuraApp", "we", "us", or "our").

NeuraApp provides technology-enabled learning experiences, including courses, educational content, AI-assisted learning, coding practice, projects, learning paths, progress tracking, and related educational services through our website, mobile applications, and other services (collectively, the "Services").

This Privacy Policy explains how we collect, use, store, protect, and share information when you use NeuraApp.

By using NeuraApp, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use NeuraApp, we may collect the following categories of information.

1.1 Account Information

When you create an account, we may collect:

Name
Email address
Password or authentication credentials
Profile picture
Username
Account preferences
Login and authentication information

If you sign in using a third-party provider such as Google or GitHub, we may receive information that the provider makes available to us, such as your name, email address, profile image, and account identifier.

We do not receive your Google or GitHub password.

2. Learning and Educational Information

When you use NeuraApp's learning features, we may collect information such as:

Courses you enroll in
Lessons you view or complete
Learning-path progress
Quiz and assessment results
Bookmarked content
Coding practice activity
Project activity
Achievements and certificates
Learning preferences
Time spent using educational features
Other information necessary to provide and improve the learning experience

This information helps us personalize your learning experience and maintain your progress.

3. AI Features

NeuraApp may provide AI-powered features, including AI tutors, learning assistants, coding assistance, explanations, recommendations, and other educational tools.

When you use these features, we may process:

Questions and prompts you submit
Code you provide
Project-related information
AI-generated responses
Context required to provide the requested AI functionality
Feedback you provide about AI responses

We use this information to provide the requested AI functionality, maintain relevant conversations or learning experiences, improve our Services where permitted, and prevent misuse.

You should avoid submitting passwords, API keys, payment credentials, or other highly sensitive information into AI prompts.

4. Coding and Project Data

If you use NeuraApp's coding, development, laboratory, or project features, we may collect and store:

Source code
Project files
Code submissions
Test results
Project metadata
Workspace information
Coding activity
Error and execution information

We use this information to provide coding environments, evaluate submissions, save your work, and improve the educational experience.

5. Payment and Subscription Information

NeuraApp may offer paid courses, subscriptions, memberships, or other paid services.

Payments may be processed by third-party payment providers such as Razorpay.

When you make a payment, we may receive information necessary to identify and manage your transaction, such as:

Payment status
Transaction ID
Subscription information
Order information
Amount paid
Payment date
Relevant billing information

Your full card, banking, UPI, or other payment credentials are generally processed directly by the applicable payment provider and are not stored by NeuraApp unless explicitly stated otherwise.

Payment providers may process information according to their own privacy policies and terms.

6. Device and Technical Information

When you access NeuraApp, we may automatically collect certain technical information, including:

IP address
Browser type
Operating system
Device type
Application version
Approximate location derived from technical information where permitted
Language and timezone
Referring website
Pages or screens accessed
Date and time of activity
Error logs
Performance information
Device identifiers where applicable

We use this information for security, troubleshooting, analytics, service operation, and performance improvement.

7. Cookies and Similar Technologies

NeuraApp may use cookies, local storage, session technologies, analytics technologies, and similar mechanisms.

These technologies may be used to:

Keep you signed in
Maintain sessions
Remember preferences
Provide security
Understand how our Services are used
Measure performance
Improve our website and applications

Where required, we will provide appropriate choices or controls for non-essential cookies and similar technologies.

8. How We Use Your Information

We may use information we collect to:

Create and manage your account.
Provide courses and educational content.
Track and display learning progress.
Provide AI-powered educational features.
Provide coding and project functionality.
Process subscriptions and payments.
Provide customer support.
Send important account and service communications.
Personalize educational recommendations.
Improve our Services.
Detect fraud, abuse, security incidents, and unauthorized activity.
Maintain the security and reliability of our infrastructure.
Understand product usage and performance.
Comply with applicable legal obligations.
Enforce our Terms of Service and other policies.

We aim to process personal information only for specified and legitimate purposes and to collect information that is reasonably necessary for those purposes.

We do not sell your personal information as a business practice.

We may share information with service providers and other parties where reasonably necessary to operate NeuraApp, including:

Service Providers

We may use third-party providers for services such as:

Cloud hosting
Databases
Authentication
Payment processing
AI processing
Analytics
Error monitoring
Email delivery
Notifications
Customer support
Security
Infrastructure management

These providers may process information on our behalf and are expected to handle information according to applicable contractual and legal requirements.

Legal and Safety Requirements

We may disclose information where reasonably necessary to:

Comply with applicable law
Respond to lawful requests
Protect our users
Protect NeuraApp and its infrastructure
Investigate fraud or abuse
Prevent security threats
Establish or defend legal claims

Business Transfers

If NeuraApp is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

10. AI and Third-Party Processing

Some NeuraApp features may rely on third-party artificial intelligence or technology providers.

When you use a feature that requires such processing, relevant information may be transmitted to the applicable provider to generate the requested result.

We seek to limit the information shared to what is reasonably necessary for the requested functionality.

The processing practices of third-party providers may also be governed by their own privacy policies and terms.

11. Data Retention

We retain personal information for only as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Services, maintaining your account, meeting legal obligations, resolving disputes, preventing fraud, and enforcing agreements.

When information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal and operational requirements.

Different types of information may have different retention periods.

12. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Security measures may include:

Encryption in transit
Access controls
Authentication mechanisms
Secure infrastructure
Logging and monitoring
Regular security improvements
Restricted access to personal information

However, no internet-based service can guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account has been compromised.

13. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including:

Requesting information about the personal data we process
Requesting correction of inaccurate information
Requesting deletion of personal information where legally applicable
Withdrawing consent where processing is based on consent
Requesting information about how your personal data is processed
Filing a grievance regarding our processing of your personal information

Under India's Digital Personal Data Protection framework, individuals have rights including access to information, correction and erasure, and grievance redressal, subject to the applicable law and its implementation.

Requests may be submitted using the contact information provided below.

We may need to verify your identity before completing certain requests.

14. Account Deletion

You may disable your NeuraApp account yourself at neuraapp.org/delete-account.

You may also request deletion of associated personal information by contacting us at [email protected].

When an account deletion request is received, we will process the request in accordance with applicable law and our retention requirements.

Some information may need to be retained where required by law, necessary to resolve disputes, prevent fraud, maintain security, or otherwise permitted by applicable law.

15. Children's Privacy

NeuraApp is an educational platform and may be used by students.

If our Services are available to individuals under 18, we will process children's personal data in accordance with applicable laws and required safeguards.

Where applicable, we may require appropriate consent or authorization from a parent or lawful guardian before processing a child's personal data.

We do not knowingly seek to collect information from children for purposes unrelated to providing our educational Services.

If you believe that a child has provided personal information in circumstances where such collection was not appropriate, please contact us so that we can review the situation.

16. International Data Processing

NeuraApp and its service providers may process or store information on servers located in countries other than your country of residence.

Where personal information is transferred internationally, we will take reasonable steps to ensure that the processing is carried out in accordance with applicable laws and appropriate safeguards.

17. Third-Party Services and Links

NeuraApp may contain links to third-party websites, applications, services, or platforms.

We are not responsible for the privacy practices of third-party services that we do not control.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

18. Marketing Communications

We may send service-related communications such as:

Account notifications
Security alerts
Subscription information
Course updates
Important service announcements

Where permitted and where you have provided appropriate consent, we may also send promotional or marketing communications.

You may opt out of promotional communications using the unsubscribe mechanism included in those communications.

You may still receive essential service-related communications after opting out of marketing messages.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, technology, legal requirements, or privacy practices.

When we make material changes, we may provide an appropriate notice through our website, application, email, or other reasonable means.

The "Last Updated" date at the top of this Privacy Policy indicates when it was most recently revised.

20. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the processing of your personal information, please contact us.

NeuraApp

Website: https://www.neuraapp.org/

Privacy Contact Email: [email protected]

Support Email: [email protected]

If you submit a privacy request, please include enough information for us to identify your account and understand your request.

21. Grievance Redressal

If you have a concern about how NeuraApp processes your personal information, you may first contact us using the privacy contact information above.

We will review and respond to privacy-related requests and complaints in accordance with applicable law.

Where applicable, you may also have the right to approach the relevant data protection authority or Data Protection Board.

By using NeuraApp, you acknowledge that you have read this Privacy Policy.

Where applicable law requires consent for a particular processing activity, we will request consent through an appropriate mechanism.

Where consent is required, you may withdraw it through the mechanism provided by NeuraApp, subject to applicable law and any consequences of withdrawing consent for a particular service.